The E-Commerce industry continues to evolve with rapid technological advancements, changing consumer expectations, and an increasingly complex regulatory environment. We offer end-to-end legal, compliance, and business advisory services to e-commerce platforms, D2C brands, online marketplaces, and technology-driven retail businesses, ensuring seamless operations while adhering to the legal and regulatory framework governing digital commerce.

Our Key Services:

• Regulatory & Compliance Advisory

  • Ensuring compliance with the Consumer Protection (E-Commerce) Rules, 2020, FDI regulations, and marketplace guidelines.
  • Advising on data protection laws, including GDPR and the Digital Personal Data Protection Act (DPDPA), cybersecurity policies, and digital payment compliance.
  • Legal metrology compliance, product labeling, and advertising regulations for online businesses.

• E-Commerce Business Structuring & Contracts

  • Drafting and reviewing terms and conditions, privacy policies, refund/return policies, and website user agreements to ensure compliance and consumer protection.
  • Structuring agreements for marketplace sellers, logistics providers, digital payment services, and advertising partnerships.
  • Advising on cross-border e-commerce, tax-efficient business structuring, and customs compliance for international transactions.

• Intellectual Property Protection

  • Trademark registrations, brand protection, and copyright enforcement to safeguard online businesses from counterfeiting and infringement.
  • Handling domain name disputes, online reputation management, and IP violation claims.
  • Drafting content licensing agreements, influencer contracts, and brand collaboration agreements.

• Consumer Protection & Dispute Resolution

  • Advising on consumer rights, product liability issues, and misleading advertisement claims.
  • Handling disputes related to fraudulent transactions, chargebacks, and seller-buyer conflicts.
  • Representation before consumer courts, regulatory authorities, and alternative dispute resolution (ADR) forums.

• Taxation & Financial Compliance

  • GST compliance for e-commerce businesses, TDS/TCS on marketplace transactions, and tax implications for online sellers.
  • Structuring digital businesses to optimize tax efficiency and cross-border transactions.
  • Compliance with RBI regulations for digital payments, wallets, and foreign remittances.

With expertise in legal, regulatory, and operational aspects of e-commerce, we help digital businesses mitigate risks, ensure compliance, and scale sustainably while focusing on growth and innovation.